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Our Commitment to Compliance

Upholding integrity and transparency in all our operations

Trust through Compliance

We earn trust by demonstrating good judgment, applying high ethical standards, and adhering to regulatory obligations

Core Compliance Principles

Customer Identification

In accordance with the Kingdom of Saudi Arabia's laws and regulations we are obliged, as a financial institution, to gather and maintain information about our clients in order to deliver our services in an accurate, compliant and timely fashion. We collect non-public personal information from the following sources:

  1. Information provided through SNB Capital’s Business Agreement Forms, such as name, address, national identification number or telephone number;

  2. Transactional history through electronic banking records and payment histories; and

  3. Online information we receive from clients, such as e-mail addresses.

Accuracy of Information
We are committed to maintaining complete and accurate information about our clients, and we employ all required and reasonable measures to ensure the accuracy, timeliness, and thoroughness of this information. Should you believe that any information we have about you or your account(s) may be incorrect, please notify us immediately. We will take prompt action to make the appropriate corrections.
Protection of Information
We appreciate the trust you place in us by providing your personal and financial data. SNB Capital safeguards this data in a secured environment that protects your account information from being accessed by third parties. We maintain and grant access to customer information only in accordance with our internal security standards. We maintain physical, electronic, and procedural safeguards to protect your non-public personal information. Should you close your account(s) or become an inactive customer, we will continue to adhere to the privacy policies and practices described in this notice.
Sharing Customer Information

SNB Capital will not share the non-public personal and financial information of our clients with third parties except when legally required or when legally permitted to do so to serve client interests. Information we collect as described above will only be disclosed to third parties under the following circumstances:

  1. Where it is necessary to complete a transaction initiated by the client.

  2. In order to comply with lawful government or court orders.

If we have written permission of the account holder.

What this means for our clients

IWhen opening an account with SNB Capital, clients are required to complete a Business Agreement Form that allows SNB Capital to uniquely identify each client. Information provided includes name, address, national identification number or passport number, date of birth and other personal and financial information. We are required to follow this procedure each time an account is opened, even for existing customers of SNB Capital.

Employee Access

Information gathered about our clients are used to assist SNB Capital in maintaining account security, allowing us to positively identify our clients and prevent access by unauthorized persons.

An emphasis on customer confidentiality is a core element of our
employee education program, ensuring that SNB Capital employees are aware of their responsibilities with respect to customer information. Only employees who require customer information to perform their duties are authorized to access customer information.

Online Privacy

SNB Capital is committed to protecting customers and visitors to our website at www.alahlicapital.com. Accordingly, our website uses a variety of advanced internet security technologies, including information encryption and Secured Sockets Layer technology to ensure the security of the information transmitted while accessing account information or submitting account applications. We also employ unique digital certificates to identify and substantiate SNB Capital to your Browser. Additionally, authentication and a unique password is required when using online services to validate clients’ identity using private personal information.

Telephonic Conversations

For quality and training purposes, and to satisfy regulatory requirements, telephone conversations between SNB Capital and our clients may be recorded.
Legal
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SNB Capital is a Saudi Joint Stock Company with a paid up capital of SR1,000 million and is authorised by the Capital Market Authority of the Kingdom of Saudi Arabia with a license number 37-06046 granted by Capital Market Authority to carry out dealing, as principal and agent, and underwriting, managing, arranging, advising and custody, with respect to securities. SNB Capital Company, CR1010231474, the registered office is at King Saud Road, Regional Building P.O. Box 22216, 11495 Riyadh, Kingdom of Saudi Arabia. +966 11 874 7106

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